Why is My Ring Cam Acting up When Connected to a Computer?
Certain USB ports cause the Ring Cam to not work properly, plug the Ring Cam into another USB port on your computer and see if it fixes the problem. For the tech savvy, a USB 2.0 is guaranteed to work, newer USB 3.0’s have issues. Mac computers can also cause issues with the the Ring Cam. We recommend working with Windows devices, and are in the process of being Mac friendly.